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Frequently Asked Questions

Find answers to common questions about therapy, my practice, and how to get started.

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Getting Started

How do I schedule my first appointment?

You can schedule your free 15-minute consultation through our contact form or by calling (502) 627-0781. The consultation covers presenting concerns, clinical fit, and logistics before scheduling a full intake. Please allow two business days for a response.

What should I expect in my first session?

Your first session (intake) is typically 60–90 minutes. The intake covers what brings you to therapy, your goals, relevant biopsychosocial history, and collaborative treatment planning. It is also when you can ask questions about the therapy process and my approach.

How do I know if we're a good fit?

The therapeutic relationship is crucial to successful outcomes. That's why I offer a free 15-minute consultation first. If after our initial sessions you feel we're not the right match, I'm happy to provide referrals to other qualified therapists.

Insurance & Payment

Do you accept insurance?

I'm currently working on insurance credentialing. In the meantime, I provide superbills for out-of-network reimbursement. Many clients receive 50-80% reimbursement from their insurance companies. I can help you verify your out-of-network benefits.

What are your session rates?

Individual therapy is $150 per session, couples therapy is $200 per session, and career counseling is $125 per session. I also offer sliding scale rates for qualified clients experiencing financial hardship.

What payment methods do you accept?

I accept credit cards, debit cards, HSA/FSA cards, and offer monthly package options. Payment is due at the time of service. I also provide superbills for insurance reimbursement.

Do you offer a sliding scale?

Yes, I offer sliding scale rates for clients experiencing financial hardship. Please discuss this during your consultation or reach out to discuss your situation.

Sessions & Scheduling

How long are sessions?

Standard therapy sessions are 50-60 minutes. Initial intake sessions are 60-90 minutes to allow time for comprehensive assessment and treatment planning.

How often should I attend therapy?

Most clients attend weekly sessions initially. As progress is made, we may adjust to biweekly or monthly sessions. The frequency depends on your goals, needs, and preferences.

What is your cancellation policy?

We require at least 48 business hours' notice to cancel or reschedule without penalty. Cancellations made within 48 business hours are charged the full session fee and count as a no-show toward your attendance record.

What counts as a no-show?

Any missed appointment or late cancellation (less than 48 business hours' notice) is recorded as a no-show. Two no-shows within a 12-month period will result in the loss of your recurring appointment slot and placement back on our waitlist.

Is there any flexibility?

Yes. Every client receives one courtesy exception per year. It waives the fee and the no-show record for that occurrence. It does not roll over.

What if I lose my slot?

You're welcome to rejoin the waitlist at any time. We'll reach out when an opening becomes available that fits your needs.

What if I have an ongoing scheduling conflict?

Please contact us before missing an appointment whenever possible. We'd rather problem-solve with you than lose you as a client.

Do you offer telehealth sessions?

Yes! I offer secure, HIPAA-compliant telehealth sessions for clients in Kentucky. Telehealth sessions work great for many clients and offer flexibility and convenience.

Can I see you in person?

Yes, I offer both in-person and telehealth sessions. In-person sessions are available for clients in my service areas. We can discuss location options during your consultation.

Confidentiality & Privacy

Is therapy confidential?

Yes, everything discussed in therapy is confidential with few exceptions: if you're at risk of harming yourself or others, if there's suspected child or elder abuse, or if records are subpoenaed by court order. I'll always discuss these limits clearly with you.

Are your services HIPAA compliant?

Yes, all services are fully HIPAA compliant. Client information is encrypted, stored securely, and never shared without your written consent (except in the legally required situations mentioned above).

Can I request my therapy records?

Yes, you have the right to access your therapy records. I can provide copies or a summary of your records. There may be a small fee for copying extensive records.

Services & Specializations

What issues do you specialize in?

I specialize in Attention-Deficit/Hyperactivity Disorder (ADHD), Autism Spectrum Disorder (ASD), and Complex Post-Traumatic Stress Disorder (C-PTSD), working with adults, couples, and families. I also support clients with anxiety, depression, career transitions, substance use disorders, and relationship challenges.

What therapy approaches do you use?

Treatment integrates Dialectical Behavior Therapy (DBT), Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Solution-Focused Brief Therapy (SFBT), Emotionally Focused Therapy (EFT), Existential Therapy, Psychoanalytic/Psychodynamic Therapy, Somatic-Informed Practice, and Internal Family Systems (IFS)-informed parts work, sequenced to the client's clinical presentation and goals.

Do you prescribe medication?

No, as a Licensed Professional Counselor Associate (LPCA), I cannot prescribe medication. However, I can coordinate care with your psychiatrist or primary care provider if medication is part of your treatment plan.

Credentials & Licensing

What are your credentials?

I am a Licensed Professional Counselor Associate (LPCA) in Kentucky with additional certifications in Dialectical Behavior Therapy (C-DBT) and Trauma-Conscious Model (TCM). I specialize in ADHD, autism, and complex PTSD.

What does LPCA mean?

LPCA stands for Licensed Professional Counselor Associate. This means I'm a fully qualified licensed counselor working under clinical supervision as required by state boards. I provide the same quality care as fully licensed counselors (LPC).

In which states are you licensed?

I'm licensed to practice in Kentucky. I can only provide services (including telehealth) to clients physically located in Kentucky.

Crisis & Emergency Support

What if I'm in crisis?

If you're experiencing a mental health emergency, please call 988 (Suicide & Crisis Lifeline), text "HELLO" to 741741 (Crisis Text Line), or go to your nearest emergency room. For non-emergency urgent matters between sessions, you can leave a voicemail and I'll return your call within one business day.

Do you offer emergency sessions?

I do not provide emergency or on-call services. For mental health emergencies, please call 988, text 741741, or visit your nearest emergency room. For urgent but non-emergency matters, I can often accommodate same-week appointments based on availability.

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